Hospitality Management

Time/Venue Venue Training room of MJBC
Date 2021
Participants Staff, Supervisor, and Managers who work in Service Industries.
Capacity 20 - 30 Persons
Fee MMK
Targets Creating better relationship between customers and employees by giving good hospitality services
Language Burmese Language ( Myanmar Interpreter )
Lecturer

Ms.Thinn Thinn Khaine

Training Needs To obtain the knowledge for Hospitality Management while communication with customers
Contensts
  1. The definition of hospitality.
  2. Why is hospitality necessary in Myanmar?
  3. What is hospitality all about?
  4. The conditions required to establish sound hospitality management.
    (1)The necessity of having a mechanism to continuously undertake initiatives.
    (2)The importance of having a manual
    (3)Increasing satisfaction of employees